Clarifying Our Trustpilot Reviews and Widget Display

Clarifying Our Trustpilot Reviews and Widget Display

At PrivateADHD.com, we take transparency and trust seriously. Recently, you may have noticed a Trustpilot notice on our page, and we’d like to clarify what it means.

Trustpilot flagged our page because some of our previous marketing materials displayed Trustpilot widgets in a format that did not fully meet their guidelines. These guidelines specify the exact wording, layout, and use of ratings when displaying content externally.

Important points to know:

• Our reviews are genuine: All ratings and reviews come directly from real patients on Trustpilot. The notice does not indicate that reviews were fake or manipulated.
• The notice relates only to display format: Trustpilot requires specific formats for showing widgets, stars, and review excerpts. The warning appeared because our previous widgets didn’t comply with these rules.
• We’ve corrected the issue: Our website now uses the Trustpilot widgets correctly, in full compliance with their guidelines.
• Transparency: For complete clarity, anyone can read our reviews directly on Trustpilot, where all ratings and comments are fully verifiable.

We understand that the Trustpilot banner might raise questions, and we want to reassure our patients and visitors that our reviews reflect real experiences. We are committed to maintaining compliance with Trustpilot standards and keeping our display of reviews accurate, clear, and trustworthy.

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